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Reviews

At K & B Mechanical we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

Read what other customers have said about us.

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See What Our Customers Have to Say -
46 Reviews

John S Kasper
06/19/2024
Located in Coldwater
Leaking outside faucets requiring access to crawl space. Company responded after calling in the same day. Mike/Jaylen were courteous, efficient, and provided service I would expect from a company that value their customers and employee, placing quality service as their highest priority. Recommend unequivocally.
Service: Plumbing
Cleanliness
Promptness
Ardis And Don Vandenboss
01/25/2024
Located in Coldwater
We called this week and they were so prompt! They were here within 2 days. In todays world when everything takes sooooo long to get someone to fix things, these guys were wonderful. And so polite.
Service: Plumbing
Cleanliness
Promptness
Brenda Ray
04/03/2023
Located in Allen
I had a plumbing problem and Mike came out and fixed it for me and I cant say enough about how prompt, helpful, and courteous Mike was. He figured out a way to fix the problem I had and did an exceptional job. I cant thank Mike enough and I would recommend K&B to get the job done right.
Service: Plumbing
Cleanliness
Promptness
Susan K Porter
03/20/2023
Located in Quincy
Furnace quit running on the weekend. Tom came out and found the issue immediately. He fixed the lines and It was up and running. Thankyou forvalways being so quick to respond.
Service: System Repair
Cleanliness
Promptness
Clete McFarland
01/30/2023
Located in Coldwater
We had Mike and Robbie put in a stand up shower for us. The existing one was pretty old. They ran into a few obstacles, but came up with a plan to get the job done right. And it looks Great!!! Both were very Professional!!! Will use again!!! Thank You Guys!!!
Cleanliness
Promptness
Pam Bistel
11/29/2022
Located in Coldwater
Mike was able to find the problem with our water heater today. Very friendly and helpful. Thank you Mike!
Service: Plumbing
Cleanliness
Promptness
Mark & Kristie McRae
11/21/2022
Located in Quincy
We had an issue with our water lines freezing Mike came out to diagnose on a Saturday, he returned on Monday to run new water lines. Mike was very professional He did not leave until we were completely satisfied! Mike is certainly a valuable asset to K&B Mechanical! I would highly recommend K&B for your plumbing needs.
Service: Plumbing
Cleanliness
Promptness
Constance Gilchrest
11/10/2022
Located in Quincy
Mike who fixed our clogged sink did an outstanding job. He came within a few hours of calling the company. He was working on another project he had to finish. Once he completed that job he immediately came. Mike kept working until he got the sink fixed. He was very careful not to make a mess and did clean everything up. He gave excellent customer service!
Service: Plumbing
Cleanliness
Promptness
Brian Dickey
11/01/2022
Located in Quincy
Our old water heater failed and we needed a replacement. Mike performed the work, he was polite, professional, and very thorough. Very impressed with the service.
Service: New System Installation
Cleanliness
Promptness
Jeff L.
10/09/2022
They came and did repairs on my boiler. Great to do business with. Vary knowledgeable crew and affordable.
Bill Ans April Clark
09/30/2022
Located in QUINCY
Awesome service as usual. Our well pressure tank sprung a leak at 3am. Mike was here about 930 am to replace it. We had to leave house, but when we got back about noon, Mike was done and cleaned up and tested all faucets. Another Great job, and thanks for responding quickly to our emergency. Thanks to Tom and Sherry and Mike and Zack.
Service: System Repair
Cleanliness
Promptness
Douglas Paske
06/04/2022
Located in QUINCY
New Furnace and A/C installed. Very prompt through the whole process. Reasonable pricing. I have used them for repair calls and wanted to give them my business for the install. Very friendly and courteous. Would recommend their services to anyone.
Service: New System Installation
Cleanliness
Promptness
Debbie Schultz
05/12/2022
Located in Quincy
I have used K&B for several years unfortunately usually because I burn up the heating element in the hot water heater when first turning on, but this year I had a broken pipe under the house. Mike Neely came out, found it and fixed it in no time. Super professional, super personable and super efficient. Thank you K&B and Mike!!
Service: System Repair
Cleanliness
Promptness
Christine Sebring
04/21/2022
Located in Quincy
After having a new kitchen counter installed, I needed a plumber to hook up my new faucet, dishwasher, and drain. K&B responded in less than 24 hours, and Mike Neeley did a great job on my plumbing installation. He listened to my questions and concerns, and thoroughly explained everything he did. I couldnt be happier.
Service: Plumbing
Cleanliness
Promptness
Christopher Dow
04/16/2022
Located in Coldwater
Mike N. came out and replaced our well pressure tank on the Saturday before Easter (2022) and did a great job. He was fast and did a great job and the work was not expensive. Thank you very much!!
Service: System Repair
Cleanliness
Promptness
Rachel Tell
04/07/2022
Located in Coldwater
I cannot say enough great things about this business. They were prompt, professional, and effeciant. Tom was available to answer any and all of my questions. I would highly recommend them to anyone in need.
Service: New System Installation
Cleanliness
Promptness
Linda Brown
04/01/2022
Located in Coldwater
Mike Neely put in a new shower kit. Excellent work! Very happy with the service and price.Will definitely call this company for future needs.
Service: Plumbing
Cleanliness
Promptness
Jeff Duvendack
03/31/2022
Located in Quincy
We had just returned from Florida and discovered that we had a water line leak when we returned home. No damage to the home but no one wants to return home and not be able to use the restroom or take a shower! Early the next morning, I called K & B to see if they could come by and take a look at my situation! From the time I placed my call to completion of my repair was just 1 hour!!!! Thanks go out to everyone at K & B along with Mike (my service technician that responded) for such professional service!!
Service: Plumbing
Cleanliness
Promptness
Lilah Eberts
03/13/2022
Located in Coldwater
Mike Neely installed my water softener and was very pleasant and explained everything, even cleaned up afterwards. I was very pleased with the service
Service: Plumbing
Cleanliness
Promptness
Tom Magocs
03/12/2022
Located in Coldwater
Always a good experience...Zack & Mike are great service technicians.
Service: Preventive Maintenance
Cleanliness
Promptness
Michael Murphy
03/03/2022
Located in Coldwater
Wonderful service from Mike and K & B ! We needed a kitchen sink replaced, vanity installed, shower changed out, and sump pump attention and all were done expertly and in a timely manner. Highly recommended , thank you Mike and K & B !!
Service: Plumbing
Cleanliness
Promptness
Timothy Whaley
02/19/2022
Located in QUINCY
The technician who came to our home this morning was more than kind and helpful. He changed out our pump switch and also provided me with valuable information. VERY polite and I'm very appreciative of the promptness this morning.
Service: System Repair
Cleanliness
Promptness
Dan Parker
02/04/2022
Located in Coldwater
Mike Neely is an excellent plumber. He is very professional and efficient. A very nice person too! K&B Mechanical is very fortunate to have an employee like Mike!
Service: Plumbing
Cleanliness
Promptness
Shannon Stickel
01/10/2022
Located in Coldwater
I was so thankful for the prompt service and how fast he was able to get the problem fixed. The gentleman that came out was so kind and friendly. He had done for my grandma and was able to tell me how great she was. I will never call anyone else!! I highly recommend K & B to everyone!
Service: System Repair
Cleanliness
Promptness
Julie
01/06/2022
Located in Hillsdale
Tom was so helpful finding the problem with the gas furnace and I appreciated his very fast response time in repairing the heater before it lead to more problems.
Cleanliness
Promptness
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